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3090, Thanesar Kurukshetra 136119 ,Haryana, India
Frequently Asked Question!
We want you to be 100% satisfied with our saffron, spices, and herbs. If you are not fully satisfied with any part of your purchase or order we will fully refund your money for any items unused, unopened and returned and received in good order. If you are unhappy with a product that you purchased from Afghan Natural Saffron Company for any reason, simply let us know within 30 days.
Unopened products purchased in our mail order system within 30 days of the request can be returned for a full refund. Please note that the refund will reflect the price paid in your order and can only be applied to the form of payment used for the purchase.
Merchandise is expected to ship within 48 hours of order, if ordered Monday-Friday. Orders placed on Saturday, Sunday or a holiday, shipping will occur within 48 hours of the next business day. As soon as the shipping label is created, we will provide (email) you the tracking number and a link to track your package.
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Payment shall be made by credit card, google pay, or Phonepay. Your receipt of electronic or other forms of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of the order or our offer to sell.